Mobile access
Use cmail on your device
cmail is an installable web app. Add it to your Home Screen for a focused view and, where enabled, new-mail notifications.
iPhone & iPad
Add from Safari
- Open this site in Safari and sign in.
- Tap Share (or More, then Share).
- Choose Add to Home Screen.
- Turn on Open as Web App, then tap Add.
- Open the new Home Screen icon before enabling notifications.
Android
Install from Chrome
- Open this site in Chrome and sign in.
- Tap the three-dot More menu.
- Choose Install app, or Add to home screen if that is what Chrome offers instead.
- Open the new icon. An installed app opens on its own; a shortcut may open in Chrome.
Native mail apps and connection settings
Use this site in a supported browser, or install it as above.
No Exchange, Microsoft Graph, IMAP, POP, JMAP, or SMTP mailbox access. cmail cannot be added to Outlook, Apple Mail, Thunderbird, or another native mail client.
No server, port, encryption or protocol settings are available yet. If a future deployment supports a connection method, its settings will be published here by the operator.
Turn on new-mail notifications
If enabled, open the mail navigation and choose Turn on under New-mail alerts, then approve the permission prompt.
- iPhone and iPad need iOS/iPadOS 16.4 or newer, opened as a Home Screen web app.
- Enable alerts separately on every browser or installed device where you want them.
- Alerts omit sender, subject, mailbox, recipients, and message content.
- Covers personal and assigned shared mailboxes. Tapping an alert opens that message; access is checked again first.
- Focus, Do Not Disturb, battery controls, and OS settings can delay or suppress alerts.
Updates, recovery and offline use
cmail checks for updates when it opens, regains focus or network access, or is restored — no background polling timer. When an update is ready, finish or save your work, then close and reopen the installed app, or refresh a browser tab. cmail never reloads an open page automatically.
- Mail, search, compose and sending need a network connection; nothing is kept for offline use.
- If the icon was removed, return to this site and install it again. Your account and session stay active.
- If the installed app will not load, check the connection, then reopen or refresh it. Ask support if the problem continues.
Troubleshooting
On iPhone or iPad, use Safari with Open as Web App enabled. On Android, look for Install app or Add to home screen in Chrome. Needs HTTPS — ask the operator to check the manifest and icons if missing.
The operator may not have configured Web Push, the browser may not support it, or an iPhone/iPad site may not be running from its Home Screen icon.
Allow notifications in Chrome's site settings and Android's app settings, reopen the app, and check again. Focus, Do Not Disturb, and battery controls can still delay an allowed alert.
Turn on New-mail alerts, then select Send test alert. “Accepted” means the push service took the request, not that it displayed. Check permissions and Do Not Disturb before treating this as a delivery issue.
Expected — cmail does not cache mail for offline use. Reconnect and refresh.
Shared or managed devices
Do not install or enable notifications on a device you do not control. Sign out when finished — this also removes that browser's alert subscription. Removing the icon alone does not end the session; if a device is lost, a manager can pause or offboard the account to revoke sessions and alerts.